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Direct Payment Support Brokerage

What is Direct Payment Support Service?

If you choose to receive a Direct Payment as part of your Personal Budget from Social Services or you are a “self funder” we can offer you ongoing technical Support, Advice and Information on all aspects of directing your own care. We provide a comprehensive payroll service and offer support with recruitment of personal assistants including acquiring Disclosure and Barring Service (Police) checks to ensure you are safeguarded. We can provide advice and support in all aspects of employment including safeguarding, mediation and discipline. If you have a managed account we can do this for you or we can liaise with the organisation (for example the local authority) managing your account to ensure you have full control whilst we provide the monthly necessary monitoring information.

Attached is a downloadable leaflet DPSS Flyer and a referral form DPSS Referral Form. If you would like to discuss details further please contact us at


What is Support Planning and Brokerage?

Support Planning and Brokerage means you are provided with Support, Advice and Information to be able to consider your options on how you want to use your funding (for example, Personal Budget, Direct Payment or Self-funding) to fulfil your needs and then help you bring this about. If your funding is from a public authority your Care Plan will identify assessed needs and a budget for this. We help you by developing a Support Plan which can involve people who you want from your support network of family, friends and professionals. We will then broker (procure) services and negotiate on your behalf so that your support solutions can be managed safely whilst achieving your goals and ensuring good outcomes within your defined budget.

Our services include:




For further details, any questions, advice, comments in the first instance please contact:

Christine Pickersgill

Gateshead Access Panel
Unit K37 Eleventh Avenue North
Team Valley
Gateshead NE11 0NJ

Telephone: 0191 443 0058
Fax: 0191 4877298

Updated Tuesday 1 May 2018

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